About

I have spent more than twenty years finding ways to make businesses, systems and ideas work harder.

Usually the same way. Not by adding something new, but by finding the value already sitting inside an organisation and getting it to move.

I learned to look for what was being wasted.

My first career was in science, and the habit stuck: follow the evidence, not the opinion. Inside large organisations the evidence kept pointing the same way. The most expensive problems were the ones everyone had learned to live with, and the value was leaking through gaps that nobody owned.

At Boots I built Spot It – Stop It, a way of surfacing that waste early enough to do something about it. It identified around £15 million a year in savings, and it kept running after I left, which is the only real test of whether something was designed properly.

Born in Sri Lanka, shaped by Britain, connected to Switzerland through family and life. Moving between countries, cultures, industries and disciplines trains you to notice what insiders stopped noticing years ago.

Difference is usually where the value is hiding.

Growth often already exists inside the business.

Later, growing a consultancy business, the instinct around me was the usual one: add more. More people at the top of the funnel, more services, more noise.

We took revenue from £3.5 million to £11 million in two years without doing any of that. We changed what was sold and to whom, organised what the business already knew, and switched on relationships that had been sitting idle.

The answer is not always to add. Sometimes it is to see, organise and activate what is already there.